Originally Posted by
seawolf
Does this policy still exist despite fare rules indicating forfeiting residuals on a cheaper itinerary or does the forfeit provision not apply if ticketed itinerary drops in cost? Thanks.
UA seemingly never went back and updated their fare rules, leading to angst for those of us who actually read them.
I can confirm that as recently as last week, I was able to get FFC for a flight change despite the 'residual is forfeit' language. In my case, I cancelled the trip, which generated an FFC, and then I started from scratch and added that same FFC during the booking process. If canceling and rebooking isn't an option, changing to an alternate flight, and then changing back, should also work.