Originally Posted by
E14 26C
Any reason you can't book ORD-MAD-LHR ?
Indeed, and you probably would have to call up to book that. But there are heaps of ways to handle the high surcharges on redemptions, e.g. flying AA to somewhere else or using Iberia or using Aer Lingus or Level via Iberia - but they do not make for ease of travel.