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Old Jun 17, 2022 | 2:03 am
  #8  
storewanderer
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Join Date: Mar 2011
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Originally Posted by guv1976
No. But if you know that a piece of equipment is missing, it is essential that you have it noted on your contract before you drive away -- the same as you should do if there is pre-existing damage, or if the fuel-gauge level does not match the fuel level on the contract.
I am having a real miserable time getting them to give any damage slips or note anything in writing with regards to vehicle condition/damage. In a couple recent rentals I couldn't even get them to print me a contract at the exit booth. I am very persistent but it doesn't work. Seems to be a real problem with National exit booths... On Enterprise rentals I've been able to get them to notate damage in writing after going through a few employees at the time the vehicle is assigned..

I've started to use Avis more, if I am going to have a crummy experience anyway, and the price is lower at Avis...
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