Question for you - similar yet different to the OP, though the title of the thread fits.

I had a saver SQ A380 suites trip booked via KrisFlyer during pandemic. Of course it was cancelled.

I want to travel on this ticket. There is no space on or around the dates I want (even at the advantage level, as SQ seems to be holding back all A380 F award space on SQ317 LHR-SIN).

SQ is telling me there is nothing they can do. Is that really the case? In fact, they say they cannot even change the date at current pricing, I can only cancel and start over. That creates another problem, as the credit card I used (where the taxes/fees refund would go - nearly $400 due to UK APD) I no longer have. I don't even do business with that company any longer.

Am I out of luck or should I keep calling or emailing?