FlyerTalk Forums - View Single Post - Mango House Seychelles, LXR Hotels & Resorts {SYC}
Old Jun 16, 2022 | 3:57 pm
  #106  
liw5215
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Join Date: May 2012
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Originally Posted by libuser
Just wrapped up a 2 week stay here. All in all amazing resort. As double diamonds we got a very nice upgrade to an amazing room on the cliff house with two full bathrooms(3 full balconies with amazing view overlooking the bay). Definitely the biggest suite that I have been upgraded to at Hilton hotels. I could only imagine we lucked out was because 90% were Europeans, and they do not usually have status. At the GM Diamond happy hour we only saw 2 other couples, which made sense. Btw the happy hour was absolutely amazing all you can drink and eat canapes. You could easily eat a full dinner and have anything on the menu. It was super good!

Diamond recognition was beyond amazing. Our plane arrived at 6am, and we were at the resort very shortly after that(we arranged a taxi through the hotel so it took seconds from arrivals to get to their taxi - got an X3). Got the room super quickly, check-in was not like Maldives where you go straight to your room but still super efficient and quick.

Same on the date of checkout, we were on the QR that departs at midnight and we got to stay in the room until 9pm.

They gave us two times to raid the entire minibar which was a nice touch(on the day of the checkin and mid-stay). We were also getting daily welcome gifts, not just the first night. We got a very nice and expensive wine on day 1 along with fruits and cakes, and kept getting cakes and fruits every day(minus the wine). This may all be due to what we have been telling them. Zahid from breakfast engages customers and we let him know what we love and he made it happen.

We also got the 1 day rental through the diamond benefits for 2 days, and yet they comped it for both days, unsure if it was because we were 2 diamonds in the room(we have 2 back to back reservations with points and certs).
We were also treated with 2 free cooking pizza classes where we saw how they make their pizzas and they are super legit. Everything is flown in from Italy and even the oven is from Italy. Their pizzas are definitely top notch - like the ones you would find in Italy. They had Italian chef that taught them for 6 months, and yes they can make pizza and pasta!!

Personalization is another super strong benefit of this hotel. Through talking to the GM and all of the managers on site they knew that we loved Indian, and their Indian chef made just for us a special Indian dinner featuring Indian specialties, and yes it was the best Indian in my life. The cost was extremely reasonable. Basically every conversation you have with anybody is relayed to the rest of the staff - everybody knows you. Like at breakfast as we sit down addressed by name, they drop our favorite smoothie, and side dish. At dinner they know what we both love in terms of drinks, and they would be promptly served without us asking. Another time I told them how I love avocados and mangoes, and next morning I sit down and they bring a tray with amazing avocados and mangoes. It was that good.

We also did another cooking class for Seychelles curry and it was extremely affordable. The regular curry is something like 35USD and yet the cooking class is $50USDpp where you get to try the same fish curry that you would otherwise cook! Amazing value.

Cons:

- The beach they have is small and rocky so don't expect Maldives beach here. Got to rent a car and drive out to the many pristine beaches nearby
- Amex machine is still down. They proactively offered to give us x14 extra points for what we paid with our visa
- Restaurants are expensive but worth it in my opinion. We tried all 4 restaurants several times(We did not go out of the resort), and they did not disappoint. We got to meet all of the chefs and they were all from India, Spain, Austria, France etc so the quality was what you would find in top restaurants. The chefs would regularly come out and chat with guests.
- There are zero signs on the road to the actual resort. Good luck finding it without a GPS. I still have no idea why they do not have a sign.
2 weeks at this hotel only? or you have explored other islands, like Hilton at Silhouette island?
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