I was not able to log in but it was browser issue. After the phone rep transferred pts from my husband's account to my account I wanted to see the account reflecting that before letting the phone rep go. The site would not let me log in. Rep told me to switch to Chrome which worked. I notice at the failure under FireFox, the site did not return the cookie option pop up like usual. At Chrome it returned the cookie option pop up then once that was done, log in went thru.