So - as part of a larger trip , we have a one night stay in Denver after landing, so decided to use the Capital One portal to use the $300 on that hotel, save the points, etc etc.
Booked May 3. Stay is July 1.
I called the hotel today just to check on something and ask a question - and I asked to look at my reservation while I was on the phone just in case (haven't used an OTA in probably at least a decade), and... lo and behold.. nothing... not by my name, CC number, any of the confirmation numbers from Capital One Travel. I even forwarded the reservation to the person I was talking to (front desk manager). She couldn't find anything.

I just got off the phone with Capital One Travel - the person said immediately "rest assured, you have a reservation, we just dont sent that information to the hotel until 15 days prior, and its a common practice for travel agencies."

I'm, of course, going to call this Friday (14 days prior) back to the hotel to verify because I'm concerned now, but ... can anyone lend any credence to this 15 day thing with OTAs? The front desk manager at the hotel surely would know this and say something like "oh, it could be that you're outside of 15 days" especially when she saw I booked through an OTA. Cap1 is powered by Hopper if i'm not mistaken... so ... any others experience this and can calm me down?

I'm just trying to avoid showing up late in the day with young kids and having an issue.