FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)
Old Jun 14, 2022 | 3:07 pm
  #1626  
BobOscar
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5 Years on Site
 
Join Date: Nov 2017
Posts: 208
Originally Posted by Markie
If you have applied them to tickets and then cancelled the tickets you need to contact Account Services to have the certificates reinstated (i.e. unattached from the flights) and then online you can cancel them for the points to be recredited.
What if your BXP-1 has been applied to a ticket but the upgrade is waitlisted and does not clear? Does it go back into your account automatically?
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