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Thread: Business Extra ("ExtrAA") Program (master thread)
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Old Jun 14, 2022 | 1:48 pm
  #1625  
jcatman
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15 Years on Site
 
Join Date: Apr 2009
Programs: American PLT; British Airways Gold
Posts: 1,944
Originally Posted by jpasiczn
Have had 0 luck being able to request upgrades through the BE website. Every PRN i put in comes back as not found, even though booked straight through AA website. Very frustrating!!! It's absolutely worthless and then an hour+ wait on the phoneline.

Any tips?
I believe you go to business.aa.com. At the bottom of the graphic underneath the headline "Doing business with American Airlines just got easier", click on "View Itinerary". On the next screen, enter your information and your itinerary should pop up.
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