FlyerTalk Forums - View Single Post - Agent Didn’t Actually Cancel Ticket…now no credit for No Show
Old Jun 14, 2022, 10:08 am
  #6  
CalVol
 
Join Date: Dec 2009
Location: SAN
Posts: 4,923
It has been corrected via messaging. She now has the credit.

but, to be clear, when she looked for the credit under her account, there was a message saying it was a no-show and would get no credit.

So, DL seems to be enforcing it again.

and, thanks for the responses. After a pretty emotional couple of weeks flying back and forth to be with my dad, then my wife getting sick, and the funeral, then this…I was expecting to have a fight on my hands. I’m happy to say it was dealt with quickly once I got to a real person at DL.
CalVol is online now