Originally Posted by
CalVol
Wife, Daughter and I flying ELP-ATL for my dad’s funeral.
wife takes I’ll and can’t fly. I tell the agent at the airport to cancel her ticket as she is ill. I was told I’d get the e-credit.
fast forward to today after I’ve returned. She was no showed and given no credit! $947 ticket.
do I have any recourse?
I’ve called and am in the queue. I have no status.
Did you look under her Skymiles account? It should show there. You won't get anything, the ticket is hers.
Even if doesn't show you can look it up using the eticket number. An ecredit is just a heading it covers unused etickets and CS vouchers.
DL hasn't imposed no-show on tickets since before CV19 due to long waits.
Unless you are ready to rebook,, there's no need to do anything right..