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Thread: Using Vouchers
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Old Jun 14, 2022 | 12:50 am
  #14  
irishguy28
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Originally Posted by EZEDoesIt
I have been trying to purchase a ticket for the past week with the vouchers that I have, but the website refuses to accept any of them.
Are you using your vouchers starting with 057 on the Air France website, your vouchers starting with 074 on the KLM website, and not trying to mix vouchers of these different types in a single booking?

I've redeemed 14 of these vouchers without issue (see below - other than having to strictly observe using Air France-issued vouchers starting with 057 on the Air France website and using KLM -issued vouchers starting with 074 on the KLM website and not attempting to mix 057 and 074 vouchers in a single transaction).

Originally Posted by EZEDoesIt
When I called in the price they quoted was more than 50% higher than the fare I was presented online, so I just gave up.
Why didn't you quote the PNR of the pending booking (visible when you are logged into your AF/KL account using your Flying Blue number) and ask them on the phone for assistance in paying for the pending booking? That way, the price is already fixed; you only need their assistance in making payment, you don't need their assistance in making a booking.
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