Advice on U.S. Passport Application Rejection - Path Forward
So, my eldest son who's now 21 submitted an application for a new U.S. passport last year. The application was rejected. Now that he has some time, he intends to reapply for a passport. Here's his story and request for advice:
To give some context, after reviewing the passport renewal process, I realized that I needed to submit a DS-11 application because I was issued my first passport 23 days before I turned 16.
So I submitted my DS-11 application back in late September. The application was rejected and I never got around to resubmitting a new one because I was busy with school. But the reason has been confusing me:
"Thank you for your recent passport application. Unfortunately, we could not process your DS-82 "Application for a U.S. Passport by Mail" due to the following reason:
You submitted a DS-11 "Application for a U.S. Passport""
Which didn't make too much sense to me, because based on the passport application guidelines I was supposed to submit a DS-11 for the reason stated above, and (I believe) they are asking me to submit a DS-82.
So I assume this was likely rejected because:
(1) The 16 age requirement is within the same month of birth
(2) The person reviewing my application didn't realize
So I was planning to submit both a DS-11 and DS-82 at the same time this time around because I fear that it was because the person who was reviewing my application didn't realize and reject it if I submit a DS-82 only. I was wondering if this was allowed (i.e. submitting 2 applications for the same person)?
David