Originally Posted by
Jonesdds
My understanding is that if I cancel the flights the BXP1 certs can be turned back into points. Could I have not even used them but just turned them back into points? And what would be the expiration date for each scenario? Reading the wiki it seems it was unnecessary to use on a ticket first.
If you have applied them to tickets and then cancelled the tickets you need to contact Account Services to have the certificates reinstated (i.e. unattached from the flights) and then online you can cancel them for the points to be recredited.