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Thread: Big trap in American Airlines 24-hour refund policy
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Old Jun 11, 2022 | 7:23 pm
  #62  
newaliases
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Originally Posted by Kacee
Exactly. This seems rather obvious to me. If you want to preserve refundability under the 24 hour rule, don't pay with a nonrefundable form of payment.
Couldn't you get to the same results (i.e. prevent abuse by consumers) in a more fair, consumer-friendly way by refunding everything back to original form of payment?

Or at least making it clear in all the written materials? Base on this thread alone, it's obvious this came as a surprise to many people.
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