Originally Posted by
gojko88
If LOT is the operating airline for the outbound, you need to (online) check-in with them.
It could be that LOT has a different record locator than Air Canada for this ticket (although with Amadeus I don't see why this would be the case). Any Air Canada call centre agent should be able to confirm if this is true.
It's the same booking ID on LOT as on Air Canada and I was able once and only once to access the booking on the LOT site. After that it shows only a message box reading "we can't find this booking".
I called LOT and the agent sent me the e-ticket by email, so they have the booking in the system, but the fact that I cannot acces it online will have me do the check-in at the airport, which I would like to avoid given the current chaos at YYZ.
I'm wondering whom should I call who would be able to fix the online access to this booking.
Any advice on how to handle this would be greatly appreciated.