FlyerTalk Forums - View Single Post - Platinum Card (USA) Hilton Gold Status enrollment problems (Consolidated)
Old Jun 10, 2022 | 5:42 pm
  #18  
burningflames
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Join Date: Jun 2019
Location: USA
Programs: Alaska 100K/Titanium; Marriott Titanium
Posts: 159
Originally Posted by JJStavo
Thank you Soooooo much for your advice! I reached out to the online chat and it worked!!!!! I can't believe it! Thank you, thank you, thank you!!!!
What did you do to get this working? Who did you reach out to?
I enrolled around June 1 and have yet to see my Gold status. Initially it was rejected because something about email address already exists. And then Amex manually submitted the request again for me. The status says Enrolled on the Amex side. Contacted both Hilton and Amex - Hilton sees nothing, not even a duplicate account under my email. Amex says the my Hilton number was already submitted and it's in progress. The Transfer Points tile shows nothing linked between Amex and Hilton. Was able to link it for points transfers manually, but I don't think that did anything.
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