Originally Posted by
AirD0c
Were you able to figure this out? I'm in the same boat. Currently AA Plat / OW Sapphire. Booked directly with Iberia. My AA number is in the reservation. Seats reservation is asking for fee. Tried DM Iberia on Twitter - crickets. Finally called Iberia now and the agent was useless, said I could make them at the airport. They suggesting calling the Iberia Plus number, which is in Spain (+34 913 298 814). Haven't done that yet but come one, this is ridiculous.
I ended up getting it done via DM on Twitter. It took over a week. I think I started with a tweet to complain. They responded to DM them, which I did. The team then passed it to somewhere else within IB. I had to follow-up a few times and the Twitter team said they had to keep checking. it was finally accomplished after over a week.