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Thread: Big trap in American Airlines 24-hour refund policy
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Old Jun 10, 2022 | 4:43 am
  #21  
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I don't think a DOT complaint will get you anywhere. As several others have pointed out, AA's policy follows DOT guidelines since AA offers the ability to hold for 24 hours. This is what I use when I'm planning to apply a credit but am not 100% certain I'm ready to book.
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