Originally Posted by
javabytes
The DOT rule is that a reservation must be cancellable within 24 hours without penalty. Not a ticket, a reservation. New PNR = new reservation. I'd be pushing back.
As correctly referred to above, the airline must allow either (a) to be able to hold for 24 hours or (b) be able to cancel within 24 hours
AA allows (b) ( unlike some airlines) plus often offers (A)
From
https://www.transportation.gov/indiv...ection/refunds
Originally Posted by DOT
For airline tickets that are purchased at least seven days before a flight’s scheduled departure date and time, airlines are required to either:
allow consumers to cancel their reservation and receive a full refund without a penalty for 24 hours, or
allow consumers to reserve a ticket (place it on hold) at the quoted prices without paying for the ticket for 24 hours.