FlyerTalk Forums - View Single Post - Moldy Bathtub, Clogged Sink, Missing Toiletries -- How to Get a Refund?
Thread: Moldy Bathtub, Clogged Sink, Missing Toiletries -- How to Get a Refund?
View Single Post
Old Jun 9, 2022 | 7:13 pm
  #2  
Marriott Bonvoy Lurker
Company Representative, Marriott Bonvoy
All eyes on you!
5 Years on Site
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 858
Hello Justin,

I am sorry to hear of your frustration with this stay. Please respond back to Jason, the Case Resolution Specialist, to let him know you are not happy with the offer of 10,000 points. You may also reply back to our Social Media email regarding your request for a full refund.
Marriott Bonvoy Lurker is offline  
Reply