Originally Posted by
PGberkshire
corporate-wage-slave doesn't EC261 kick in anyway? They had their flight cancelled and are entitled a a rerouting at their convenience. It sounds like BA offered this, but then didn't ticket it?
EC261 doesn't really allow people to bring flights forward, the provision is "next available flight or next convenient flight" after the cancellation. BA's traditional policy of -3 days, +14 days is therefore generous for "next available flight" and then same fare class provision exists for "next convenient flight". But I agree something went wrong with ticketing but it's not clear exactly at what stage.