So on this one:
- I contacted Luton to ask for the reason of the cancellation. They replied that Wizzair says “exceptional circumstance” and that’s what they have in their records
- I put a compensation claim using Wizzair’s for. Their immediate reply was that the cancellation was due to EC and that therefore they wouldn’t be paying
- I síntomas replied saying I wanted documented evidence of the cancellation reasons
- 24hrs later they replied stating they will be paying a compensation of around EUR400
So basically they lie at first but once you make it known you know your rights they backtrack and pay