MUC-IAD on 8 June. Although the FAs were friendly, there were numerous service failures. To start, it took two reminders and 90 minutes to get a replacement for a headset that was already broken in the bag.

Pre-departure beverage (on request) was "champagne", water, or orange juice. About 45 minutes after takeoff was served almonds that were cold by the time they reached me. At least they were nicely salted. The actual champagne served after takeoff was Nicolas Feuillatte. Note the small pour.



No menus. The FA took meal orders (supposedly beef short ribs, chicken, halibut, and some veggie option) but somehow lost it and had to take them again. I ordered the beef, which was really a well-done petite fillet. The entree was barely warm and portion size was very small. Note the absence of the bread - when I asked if I could have some bread, she said she must have forgotten. How does that even happen? She came back with a cold pretzel roll.


For dessert, the FA asked if I wanted cheese or ice cream with strawberry topping. I chose the later, but it turned out to be white strawberry mouse (?) that tasted synthetic. I asked another FA whether they had any ice cream and he said no, it wasn't loaded.



Pre-arrival meal was a choice of the hamburger wellington or what I chose, the couscous plate. It was quite good, and the fresh fruit was excellent.