Ours seem to be website glitches that come and go in random intervals. Just this evening my husband’s account saw the loading circle again, in both the survey and the final step of redemption. Changed to iPad it worked fine to redeem, then did a number of surveys.

Generally speaking iPad encounters less issues while desktop often encounters glitch. That was why I was surprised last weekend when iPad also failed. Only contacted them for my account, got a boiler plate clean up cache and cookie response yesterday. The glitches disappeared only to come back again. Though this time iPad worked.

Are you allowed to redeem multiple times in a month with each redemption to different partner? Or that would result to locking account?