Plane change - seat change?
Hi all, I am booked onto a flight from DEN to LHR in Premium Economy (BA218).
At the time of booking they were using a Dreamliner and so my seat, 18J was in the second to last row of Premium Econ. However, they seem to have switched back to the 777-200 or 300 and 18J is in Economy. Does anyone know how British Airways will handle this? The seat map on British Airways is still showing the Dreamliner config I think as it still has us in PE, however with this seat number and plane change it's impossible.
I tried calling but their office is closed for the night so I wondered if any one here might know how they deal with this situation usually.
My daughter has autism and so I booked PE specifically so that we could sit alone together - this is my first trip back in 14 years due to her autism and so if we're stuck in a row of economy, this won't be a great start to the trip...
I really appreciate any help here to ease my nervous mind.