Hi all

I have some Avios and TPs missing from a flight last month. It was a QR flight number on BA metal from LGW to DOH.

Submitting a claim on ba.com has done nothing so far and so I PM'd BAMissingAvios, with whom I've had an almost instant response in the past and a rapid turnaround of my missing points. I've messaged twice, a week apart, but not had anything at all back. Do we know if they are still active? Am I doing something wrong?

I'm only 1 month away from TP year-end and only 50 points away from Gold. These missing TPs will get me over the line, hence the growing imperative...

Many thanks

Ed