FlyerTalk Forums - View Single Post - Split reservation - agent put 7yo on his own PNR
Old Jun 8, 2022 | 4:20 am
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Originally Posted by bloc0102
Thanks, I'm not upset about online check-in, as we're checking bags. My only other concern would be IROPS, will the system auto rebook the lone 7yo?

I made sure to ask the 2nd agent if the survey would be for her, or the 1st agent.
Survey is always for last agent spoken to. This is regardlessif they'rea supervisor or agent at support desk.

Originally Posted by ijgordon
If the PNRs are cross-referenced then they shouldn’t be booked separately, but no way of knowing if the computer will try and over-ride.

But now it seems you won’t be eligible for upgrades? Are both adults elite and you were trying for 2 elite+companion upgrades? Or just any two of the four passengers? I’m wondering if there will be a problem if the 2 adults are upgraded and then the 2 kids are technically in a separate cabin.
Linking does nothing to tell system to book together..
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