Originally Posted by
bob12403
I've been routinely answering e-rewards surveys over the past week on both phone and computer with no issues (other than getting declined more often than I would like.) I've also received at least one email each day during the past week. Does the issue happen on multiple devices or just one? Have you tried deleting all e-rewards cookies from your browser? Have you tried a different browser?
Originally Posted by
bj2757
Pretty much the same here. I haven't seen the circle recently. I rarely get any surveys over the weekend but I did get a few this past weekend and got bombarded with them yesterday - so it's working here. Hope you get the issue resolved quickly.
multiple devices, desk top and iPad. I don’t use phone don’t like the small screen. Same results. Did not try different browser.
This morning got a boiler plate reply (from the one I submitted under account enquirer) told me to clear cache and cookies. BUT, now the surveys loaded when I logged in my account. Still no invitation email.
My husband’s account is still in the same perpetual loading circle state. I would give a couple days before submitting a ticket in his account on this issue. His last invitation email was in last week. His last surveys done were on May 31st. We usually only do a survey run once a month.
Update 06/08 Wed.
Site finally loads survey albeit very slow. My account resumes to receive invitation. Husband’s account still hasn’t seen invitation but now surveys also resume loading after logged in. He can do surveys directly from the site. That has been our preferred method all along. Though lately many of them only gained 0.25 each, but he occasionally got some unexpected, shortish ones at good value like a $15 he got over a week ago before he found out the glitch.
May be we need to do surveys more frequently to avoid mysterious glitches.