Originally Posted by
bocastephen
If only the Polaris inflight meal service quality, quantity and presentation even remotely resembled what was made available in the Polaris Lounge (or even some UCs), the product would certainly have a better reputation.
Originally Posted by
victoremsemper
And here I was, looking forward to my first-ever Polaris flight (SFO-SYD) in a couple days....
I guess I know not to get my hopes up. Unfortunately my connection is too short to sit down and dine in the Polaris SFO lounge.
Originally Posted by
mh3265a
Here I was hoping United would up their game. The food looks worse. Amazing.....I think there is a very concerted effort to force Polaris customers to use the lounge ahead of time and eat there so they worry less about on-board catering.
The challenge on this concept here in SFO in particular is the number of late night departures, and the fact that the Polaris Lounge sit-down dining closes at 8pm, and the external full hot buffet cleared away at 8:45pm. This makes zero sense with SYD, SIN, MEL, and AKL all departing late. The first three have a Boarding Time of 10:00pm/10:05pm/10:10pm. They need to keep the sit down dining open until 9:30pm and the buffet fully open until the Lounge closes at 10:30pm if this is the overall Catering strategy.