Originally Posted by
lorelai
Haha thank you, for this amount of money I have all the patience in the world. It's the time we won't get back! Hotel in Bergamo, taxi to linate, flight to Heathrow, taxi to manchester airport to pick up the car, drive back to Sheffield. I think I'm still a bit shell shocked 😊
Also remember that airlines are liable for direct expenses relating from their failure to provide the contract (eg. replacement flight where the airline is unable to assist, replacement clothes where baggage is lost) but not indirect expenses unless mandated by other rules such as EU261, which includes duty of care (accommodation, food and drink but not alcohol, phone calls). Your travel insurance may pick up other indirect expenses but your insurer will usually expect you to go after their airline for their liabilities.