FlyerTalk Forums - View Single Post - Conrad Las Vegas at Resorts World {US-NV}
Old Jun 7, 2022 | 6:22 am
  #329  
kirkwoodj
30 Countries Visited
3M
100 Nights
15 Years on Site
 
Join Date: Apr 2009
Location: Houston
Programs: UA GS 3MM & LT UC, Qantas Platinum, HA Pualani Gold, Hilton Lifetime Diamond, Bonvoy Ambassador
Posts: 9,836
Originally Posted by itsG
Reporting back since my experience was very different than u/banana0692 above. Booked Strip View King room and checked in as Hilton Gold at noon (maybe even 15 minutes beforehand). No wait in the HHonors queue but there were a few people in the other line still waiting. From what I could tell instead of using a dedicated front desk agent for HHonors, all the agents were rotating between 1 guest from the dedicated line and one from the regular line this kept the line short.
I kindly requested for an upgrade since I thought I'd be working during my stay a bunch and wanted some dedicated space while holding a 20 in my hand. Agent clicked around a bit said she can check what is available and mentioned normally the upgrade is to a strip view room. Then comes back and tells me she can upgrade me to the 1 King bedroom suite (massive room and loved it). It was only on 32nd floor so not a true high floor room but 32 is high enough for me. She informed me it's usually $150/night to upgrade but she will take care of that for me.

Keycards seem to be a problem. My first key did not work but the kind front desk lady walked me to the elevator to make sure the second one she issued worked.

Received my 2 water bottles at check-in and there were 2 bottles already waiting for me in the room.

I charged a couple of different restaurants to my room to see what would get covered with the $50 food and beverage credit. Did not go to Suns Out but I did go to the Kitchen and enjoyed it for breakfast since it's a proper dining experience. Credit only covered Kitchen and was not applied to any of the other restaurants for me.
Did they take the $20?
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