Originally Posted by
Happy
Does anyone only see the rotating circle of loading survey but nothing to load, when logged in eRewards?
The last surveys I did were May 31st. 2 days ago I had some down time and decided to do some surveys - then encountered the "loading" but failed to load anything glitch. I submitted a Help request under Website Issue, did not even get a robot reply. Today I resubmitted same Help request but under Account Inquiry and got a robot reply.
Tonight I checked my husband's account, it was the same glitch.
Also I noticed the last Survey Invitation emails were May 31st. No invitation has come since then.
I've been routinely answering e-rewards surveys over the past week on both phone and computer with no issues (other than getting declined more often than I would like.) I've also received at least one email each day during the past week. Does the issue happen on multiple devices or just one? Have you tried deleting all e-rewards cookies from your browser? Have you tried a different browser?