Originally Posted by
greenpau
You were on my flight ... you must have been in A Zone with me, as the nuts were placed on the tray versus served in advance. My spouse was seated in B Zone, and they got a cocktail and nuts, then the dinner separately. Yes, the service was not buttoned up in A Zone - very junior FAs from ORD. Slow to get started for no reason, single tray service, not proactive with refills. On top of that it was 2.5h late.
The pre-arrival snack was also humorous ... a package of nuts.
I was on UA2096 - originally scheduled to depart @ 2PM and then delayed twice ultimately going out a bit after 4PM apparently due to "crew scheduling disruption".
And yeah, the staff at the front seemed relatively young for UA. They weren't unpleasant or rude just not very proactive or engaged IMHO.
I didn't see any snack set out but I was given two packaged cookies on an plate about 2/3 into the flight - it was those Diamond Bakery shortbread cookies - one coffee and the other guava.
Hot tip - if the crew don't put snacks out, check under your seat! There was a bag of Cheez-It's plus something else from a tapas box down there...
FWIW, I also notice I haven't gotten any post flight surveys for the last several flights.