Originally Posted by
merkel_squirkel
In response to the above, wow. After HUCA with about 7 UA agents and 2 TAP agents passing the buck, the 8th UA agent changed the name to remove the suffix (actually through chat). I believe he had to cancel and re-book the ticket because our seat selections were gone, but that is a very small price to pay for knowing we'll be able to take the flight. I considered deleting my previous message, but I think it is better to keep it and this reply, given that I would expect others to encounter suffix problems and unhlepful agents. I guess my recommendation is to HUCA until you find someone who will change the name.
As you learned, once the ticket has been issued, the name cannot be changed without a ticket reissue. There is often a substantial fare difference associated with such a change.
I'd suggest your wife correct her UA profile (as well as any other airline profiles). The name in the profile should match the name in the passport.