Originally Posted by
matchbox20_is
I'll never understand how sometimes you can poke around when you're within the window and "self-upgrade". If I didn't do that, would I have lost it if someone else purchased or did the same thing?
I have had this happen to me more times than I can count! Always pays to check the app often to see what shows up. Have also apparently been "cleared for an upgrade" but nothing showed up in the app to indicate as such and watched the seats be given away one by one until I called Delta and they said, "oh you were cleared, let me just fix this on our end". Whatever that means!