Originally Posted by
Moonstone1234
This isn’t happening to me btw but I heard Simon Calder on the BBC earlier and he said if your flight is cancelled at the last minute say from NYC back to LHR and they say you need to wait 2 days can you book yourself on anything including Club or First and the Original airline pays? That assumes there are no Economy seats available of course. Are you expected to look into all flights returning back home regardless before you throw the towel in and say Club is the only seat available.
I have chosen NYC to LHR as an example because there are so many options?
My sister was caught up in an EasyJet fiasco a few weeks ago and they told her she needed to wait until the available EasyJet flight which she did but on reflection she thinks she should have been checking other airlines too.
Sorry to put this on BA forum. Wasn’t sure where to put this query!
In the event of a cancellation within two weeks of your flight only the passenger has the choice, the airlines wishes don't come into to it. You can get a full refund, reroute on any other airline or re booked at a date and time of your choosing.
To be fair the easier way to deal with this is by having belt and braces approach. Good travel insurance is key.
If you find your flight is cancelled on the day it will be impossible to contact the airline. I think this is now agreed and unless you are at the airport, where they don't want you to be, It will not be possible for the operating carrier to re book you. So do it yourself, and then claim back. You must book the lowest class available so no booking F when WT plus is available.
Claim from the carrier and if that fails the insurer.
For cancellations in advance give the carrier the chance.
For cancellations on the day just get on with it yourself