it is.

As I said, I wrote them a message via turkishairlines.com.

They asked for a ticket number, I gave them one. They called me and I repeated what my question was.

He told me, that 0 + 20kg/ 1 pc is correct. I asked him to send me this as a message, and here it is:


Dear XXX,

Based on your feedback, we would like to inform you that your baggage allowance is 30 kg for your ticket numbered 235.... issued via our mobile application.

On the other hand, we would like to remind you that if you buy an international ticket without baggage allowance from our online channels (turkishairlines.com and our mobile application), you have 20 kg (1 piece in the piece concept) excess baggage allowance for your tickets with Kg concept, among the privileges of your Miles&Smiles Elite membership number TKxxxxx.

For your information, we hope to meet you on new journeys where you will discover more.