Originally Posted by
hclee01
I have just also checked in the hotel today. I am a Inner Circle member. Was told that they upgrade one level up. I book Maa-Lai Suite with Green Lung View and was given the next level of Junior Suite (without balcony). I wasn't given Raid the Bar perk and didn't ask as I was rushing to head out for dinner.
I am pretty impressed with the Junior Suite room. However, I would still prefer IC BKK location. It is quite inconvenient here and taxi that comes into hotel are quoting rates (instead of following the meter). I need to rush out to meet friends for dinner at Silom and was quoted 150Baht by a taxi driver who happened to drop passengers at the hotel.
The suite here is beautifully designed. Service has disappointed, however, and everything is optimised to look good on Instagram but not great quality when you scratch beneath the surface (e.g. breakfast this morning). I really wanted outside space which the hotel wasn’t able to provide. Asked at check in about upgrading to a room with a balcony and was quoted a ‘special rate’ of like 8,500 THB per night for the junior suite with balcony or 12,000 for the Exec Suite (might have been more). That is about the same as I paid for the suite I have in the first place and the same price had I just booked the room with no status. When I said I might take the junior suite anyway all of a sudden it wasn’t available the first night so I’d have to move this morning (it remained for sale online, not sure if the plan was to upgrade someone who booked it). Leaving two days early and moving to Capella instead in an hour.
I did not like this hotel.