FlyerTalk Forums - View Single Post - [Consolidated] - Duplicated / double / impossible reservations -- What will UA do?
Old Jun 1, 2022 | 3:44 pm
  #75  
LimeyFlyer
All eyes on you!
5 Years on Site
 
Join Date: Dec 2017
Location: EWR
Programs: Latam Pass Black; UA 1K, 1MM; Marriott LT
Posts: 314
Until 6 months ago I never had any reservations canceled by the airline, but recently they do seem to have become way more proactive.

For example, I had an LAX -> NYC booked for Friday evening and one booked for the Saturday morning. I was in the process of calling to upgrade the Friday one, and cancel the Saturday one, when the agent told me the Friday one had already been canceled by UA.

I was told that they would cancel the earliest by departure time reservation (I had booked the Saturday reservation first).

Fortunately they could get me back on the flight I had been canceled from.
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