Originally Posted by
thaitraveller
The UA systems seems to have gotten very aggressive with cancelling flights even if they are for legit flights. I am doing a quick turnaround flight for work / wedding on the West coast where the intervening flight is on another airline, and one got cancelled.
Is there any way to appropriately manage what seem to be reasonable backup flights?
What if flights are already booked? What if the flights are using miles? What if international
Especially in this day of jacked up prices, schedule changes, and flight cancellations (with very little flexibility) it does not seem that unusual or unreasonable for example to have two flights booked ahead of time on different days and even days apart.
Thank you.
UA's system will generally not cancel flights that can both be taken. If you can show proof that you intend to take both of the flights -- like the receipt for your intervening flight, for example -- you may be able to get them to reconsider.
At the end of the day, though, UA does not share your view that it is "reasonable" to book "backup flights."
If you feel you must do so, you're generally best off by booking them on different airlines or, at a minimum, not putting your frequent flyer information into one of them (although name + DOB might be enough to trip UA's computers).