Originally Posted by JohnAx
More likely a consequence of what agent picks up the phone. AA has some great people, but in my experience the majority have less knowledge on OWE matters than even a newbie who's hung around here for a month or so. I'm not at all comfortable doing business with them.
Trying to do business with AA during this last week ranks, for me, in terms of comfort, right up there with my last visit to the urologist.