Originally Posted by inlanikai
This is all very interesting. Early this year the same AA RTW desk booked for me the AA codeshare number instead of the CX number (it was CX metal) even though I asked that it be booked as the CX number.
Seems like AA's RTW desk policy is no codeshares except when it favors them.
More likely a consequence of what agent picks up the phone. AA has some great people, but in my experience the majority have less knowledge on OWE matters than even a newbie who's hung around here for a month or so. I'm not at all comfortable doing business with them.