I had a Biz Gold, upgraded to Biz Plat in September for 130k bonus. AF hit, I had forgotten about the upgrade (as it's not my only Biz Plat card), cancelled through chat. Bonus clawed back.
Just talked to them again through chat and got the card reinstated. I explained that I never intended to close that card, I was just confused because I have several Biz Plat cards. They're applying for the points to be added back to the account.
Any idea what my chances are?