FlyerTalk Forums - View Single Post - Is it just me or LH call center line is constantly malfunctioning?
Thread: Is it just me or LH call center line is constantly malfunctioning?
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Old May 31, 2022, 11:29 am
  #65  
lotemblizej
 
Join Date: Apr 2012
Location: IAD
Programs: UA 1K & 2MM, MR Titanium
Posts: 459
Originally Posted by pdeut
Personally, I use the German agents (who also speak English) when I want someone competent, and the english agents when I want a favor done. Wait times are comparable and vary based on DACH/ROW business hours. YMMV of course.
Good insights on German vs English language agents. Many thanks.
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