Originally Posted by
IMissThe747
...
My mother never showed on the upgrade lists once the reservations were split. We had a leg departing out of EWR that went out with two open seats up front, and the agent would not upgrade my mother, despite her eligibility as my traveling companion originally on the same reservation.
Not sure if the lap infant screwed things up in the system....
There use to be a warning the three person PNRs even with two elites needed manually process to be handled correctly
Comprehensive Companion CPU Questions
Additionally there have been on/off issues with a lapchild getting cpu.
Last edited by WineCountryUA; May 30, 2022 at 11:03 pm
Reason: lapchild issues