Originally Posted by
corporate-wage-slave
I'm not surprised by the outcome. Can you give some clues on the timings here? It would help others deciding on CEDR versus MCOL.
Flight cancelled was on Feb 20
I made first contact with BA CS on Feb 22 using online form
First response (other than "we're on the case") on April 14
A few back and forths - shorter response times now - until April 20 when they said it was final that they wouldn't pay.
Filed MCOL on May 19 (I was quite busy!)
BA replied today - May 30 - agreeing to pay up in full.