When they launched the product in 2017/2018, it might have been too good relative to the marketplace, but today it’s totally garbage.
Flew to CDG last week on a DL A350. Catering was the worst that Delta has had since the merger with NW and made USAir economy catering circa 2009 seem edible.
Flight crew was totally useless and received better service in comfort plus on a 550 mile domestic flight.
Return to US on Air France Premium Economy was light years better in terms of service, and at least the food was edible