How does mobility/wheelchair assistance work?
Senior family member got injured during a trip and will require mobility assistance. I've already arranged for the official assistance from the airline, but wasn't able to get clarification from them what to expect.
e.g.
-at departing airport, will same person wheel them all the way from check-in onto the plane? or will they be dropped off at the gate, then someone else eventually wheel them on?
-at transferring airport, will they be escorted to the lounge (flying J), or is it another drop off at the gate situation?
IIRC, those needing assistance are first to board, but last to disembark