Originally Posted by
chuck1
I go to this website:
https://ec.europa.eu/consumers/odr/m...complaints.new
It prepopulates with Transavia France along with the contact details and the email address of their contact.
Is this the one to use or is there a Transavia Holland address that is different?
Thanks again for all your help.
.
https://www.transavia.com/en-NL/faq/contact/
Click the link above to contact HV. You need to contact them first and give them time to reply. (7 days I think? Might be more) before filing a complaint. If you haven't done that, then aviation regulatory in appropriate country will simply forward your complaint onward, wasting extra time.